E-mail Etiquette

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• Treat email like "snail mail." Use the same writing you would if you were writing on a piece of paper
  
• Always include a short, pertinent subject heading. People who receive many emails a day often delete messages they don’t realize they should read
  
• Use email as you would a postcard; it can be viewed by anyone in transit. Don’t include any information you want to keep private.
  
• Although email seems instantaneous, use email like regular mail instead of the telephone. Plan ahead and don’t expect an immediate reply
  
• Include contact information, especially if you initiate the dialogue, and you don’t want the person to just hit "reply".
  
• Be considerate about technology. Make sure your email can be read by any email program, and don’t attach huge documents the receiver isn’t expecting